Privacy policy

Voici la politique de confidentialité complète pour HANGIFY :

PRIVACY POLICY — HANGIFY

Last updated: March 2026

1. Introduction

Welcome to HANGIFY. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy.

📧 Contact: contact.hangify@gmail.com

2. Who We Are

HANGIFY is an e-commerce business registered in Belgium, selling smart space-saving hangers shipped from our supplier network.

For any privacy-related requests, please contact us at:
contact.hangify@gmail.com

3. What Data We Collect

We collect the following personal information when you interact with our website:

Data Type Examples
👤 Identity First name, last name
📬 Contact Email address, phone number
🏠 Delivery Shipping address, country
💳 Payment Payment method type (we do not store card details)
🌐 Technical IP address, browser type, pages visited, cookies
📦 Order Order history, items purchased

4. How We Use Your Data

We use your personal data strictly for the following purposes:

  • Processing and fulfilling your orders (shipping, delivery tracking)

  • Communicating with you about your order status or support requests

  • Handling returns and refunds in accordance with our Refund Policy

  • Improving our website and user experience (via analytics)

  • Complying with our legal obligations under Belgian and EU law

  • Sending promotional emails only if you have given explicit consent

We never sell, rent, or trade your personal data to third parties for marketing purposes.

5. Who We Share Your Data With

To operate our business, we may share your data with trusted third parties, strictly limited to what is necessary:

  • Shipping & logistics partners — to deliver your order

  • Payment processors (e.g. Stripe, PayPal) — to handle transactions securely

  • Our product suppliers — solely to fulfill and ship your order

  • Analytics tools (e.g. Google Analytics) — to understand website traffic anonymously

  • Legal authorities — if required by law or court order

All third parties are contractually bound to handle your data securely and in compliance with GDPR.

6. Data Retention

We retain your personal data only as long as necessary:

  • Order data: kept for 10 years (Belgian legal accounting requirement)

  • Customer account data: kept until you request deletion

  • Marketing emails: until you unsubscribe

  • Technical/cookie data: typically up to 13 months

7. Cookies

Our website uses cookies to enhance your browsing experience. Here's what we use:

Cookie Type Purpose
✅ Essential Required for the website to function (cart, session)
📊 Analytics Anonymous traffic data (Google Analytics)
🎯 Marketing Retargeting ads (only with your consent)

You can manage or disable cookies at any time through your browser settings or our cookie consent banner.

8. Your Rights Under GDPR

As a resident of Belgium or the European Union, you have the following rights regarding your personal data:

  • Right of access — request a copy of the data we hold about you

  • Right to rectification — correct inaccurate or incomplete data

  • Right to erasure — request deletion of your data ("right to be forgotten")

  • Right to restriction — limit how we process your data

  • Right to data portability — receive your data in a structured format

  • Right to object — oppose processing for marketing purposes

  • Right to withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, contact us at: contact.hangify@gmail.com

We will respond within 30 days of your request.

9. Data Security

We take the security of your data seriously. We implement the following measures:

  • SSL/HTTPS encryption on all pages

  • Secure payment processing (we never store full card details)

  • Limited access to personal data within our team

  • Regular security reviews of our systems

However, no method of transmission over the internet is 100% secure. If you suspect any breach, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. HANGIFY is not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

11. Children's Privacy

HANGIFY does not knowingly collect personal data from children under the age of 16. If you believe a child has provided us with their data, please contact us immediately and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The updated version will always be posted on this page with the revised date at the top. We encourage you to review this policy periodically.

13. Contact & Complaints

For any privacy-related questions or to exercise your rights:

📧 contact.hangify@gmail.com
🕐 Response time: within 30 days

If you are not satisfied with our response, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit):
🌐 www.dataprotectionauthority.be

HANGIFY — Smart Hangers, Smarter Closets.